Happy 10th Birthday to Independent Living Norfolk
ILN has come a long way in the 10 years since 2001
There were five members of staff working in ILN when it was created
ILN supported 84 people using direct payments, compared to 2,500 today
What is Independent Living Norfolk?
Independent Living Norfolk (ILN) is a free service that provides advice and support to people considering or using direct payments in Norfolk.
Free training
Independent Living Norfolk (ILN) is running free training workshops for people using Direct Payments on Confident Employment and Positive Recruitment
What are direct payments?
If you have an assessment from Norfolk County Council Adult Social Services or Children’s Services and they decide you need support, you will be offered:
Money to arrange and buy your own support (direct payments)
OR
Services provided directly by Norfolk County Council
People receiving direct payments take responsibility for choosing and providing their own support services.
You don’t have to choose direct payments for all of your support. Some people prefer to start with a small amount of their care met with direct payments and increase it as they gain confidence.
Why should I use direct payments?
Direct payments can enable you to live independently. Independent living is about having more choice, control and responsibility over your life. It is about getting the most out of all areas of life.
Choosing direct payments means you take both control and responsibility for your support arrangements. This gives you more freedom to meet your assessed needs in the way that is best for you.
Some people use direct payments to employ personal assistants or care workers. You can choose who works for you and when the work is done.
Example
Alice needs support to get out of bed in the morning and ready for the day ahead. The agency arranged by Norfolk County Council can only come at 8 o’clock but Alice would prefer to get up later. Alice uses direct payments to employ someone to come at a time that suits her and fits in with her life.
What can direct payments be used for?
Direct payments can be used for:
- Care in the home, such as personal care
- Supported or daytime activities
- Short breaks or respite care
- Equipment
You cannot use direct payments for:
- Buying services from Norfolk County Council
- Buying long-term residential care
Or use our Online Enquiry Form
What support is available?
Taking responsibility for managing your own services can seem a little daunting, but you’re not on your own. ILN can support you:
- to arrange care or support for yourself
- to arrange care or support for your disabled child
- to find personal assistants or care workers
- to keep records
- to be a good employer
- to work out the money you need to pay your workers via our payroll service
- by offering a supported accounts service that can hold the direct payment in a bank account on your behalf
How do I get more information?
For more information on direct payments please contact ILN and one of our advisers will be happy to talk to you.
How do I get direct payments?
If you have not yet had an assessment from Norfolk County Council (Adult Social Services or Children’s Services) you can contact them on:
0344 800 8014
If you have had an assessment and would like to consider direct payments further, you can speak to your care assessor or an adviser at ILN.
How do I contact ILN?
You can contact Independent Living Norfolk via:
Address
- 15 Manor Farm Barns
- Fox Road
- Framingham Pigot
- Norwich
- Norfolk
- NR14 7PZ
Contact numbers and Email
- Advice Tel: 01508 491222
- Finance & Payroll Tel: 01508 491221
- Fax: 01508 491223
- Textphone: 01508 491215
- Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Or use our Online Enquiry Form