Norfolk Coalition of Disabled People (NCODP)

The Adviser had a friendly, polite and open approach

• Strongly Disagree Disagree Agree Strongly Agree

The Adviser was knowledgeable and easy to understand

• Strongly Disagree Disagree Agree Strongly Agree

My thoughts and opinions were valued by the Adviser

• Strongly Disagree Disagree Agree Strongly Agree

Speed of returning telephone calls

• Poor 1 2 3 4 5 Excellent N/A

Response time to emails

• Poor 1 2 3 4 5 Excellent N/A

Time between request for support and actual visit

• Poor 1 2 3 4 5 Excellent N/A

Quality of contact received (e.g. approach, tone)

• Poor 1 2 3 4 5 Excellent N/A

Relevance of literature received

• Poor 1 2 3 4 5 Excellent N/A

Overall level of service

• Poor 1 2 3 4 5 Excellent N/A

• Your Message
  (any comments no matter how small will be of benefit to us)

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